Delivery Charges within the United Kingdom
Local Deliveries to W4, W6, W3 Postcodes - FREE for orders over £100
Orders below £150
- England, Wales, Scotland Standard (7-14 working days) £5.00
- England, Wales, Scotland Express (5-7 working days) £10.00
- UK Islands, Northern Ireland Standard (7-14 days) £45.00
Orders over £150
- England (excl.Cornwall & UK Islands), South Wales Standard (7-14 working days) £20.00
- England (excl.Cornwall & UK Islands), South Wales Express (5-7 working days) £25.00
- Cornwall, North Wales, Scottish Lowlands Standard (7-14 working days) £45
- Cornwall, North Wales, Scottish Lowlands Express (5-7 working days) £95
- Scottish Highlands, UK Islands, Northern Ireland Standard (7-14 days) £95
Other Delivery Information
- If you change your mind and wish us to collect your order once delivered, a refund will be given in full, less the cost of carriage collection.
Third party carriage collection is charged at £35 per parcel measuring 60x60x60cm maximum weighing up to 30kg. Large, fragile or furniture items are charged at between £45 and £95 per item depending on your location and the item purchased. Please contact us for more information should you wish us to organise your collection.
Please note that items must be returned in their original packaging before a refund can be given. If you are sending your item back with your own nominated carrier, please ensure you have full insurance to cover any potential damage in transit and send it via recorded means.
- Please inform us of any special or particular delivery instructions for example parking or access restrictions so that we can inform our drivers ahead of time.
- If you require further assistance such as help taking the mirror, furniture or chandelier upstairs, a package removal service or a furniture assembly service, please contact us for further information.
- A "Book in" delivery service is available upon request. Please call 020 7354 2112 for a quote.
- In the event of damages and breakages please notify us in writing within 3 days of delivery.
- If you change your mind and wish us to collect your order once delivered, a refund will be given in full, less the cost of collection carriage (note that items must be in their original packaging). Please contact us for further details.
Delivery within the European Union, Jersey & Guernsey and Delivery World Wide – outside of the EU.
Please see our delivery policy.
